FAQ

We have tried to make this Web site as user-friendly as possible. While we hope you enjoy the design, the emphasis is on content and ease of use. However, if you have questions concerning our site, our books, our service...anything...please do not hesitate to send us an email.

Q:

A:

• Look up your category of choice by clicking on the menu frame on the left side of the screen.
• When you see a book title and description you want to know more about, just click on it. Your browser will automatically spawn a new window and display the information there (cover picture, description, critique, readers' review).
• If you decide not to buy the book, just close the window. Our page will reappear underneath (but don't forget to bookmark our front page, so that you can find us easily if you accidentally close our window!).
• If you want the order the book, just click on the "Add to Shopping Cart" button. It can be removed later if you change your mind.
• Close the window, and go on browsing our titles and links. The shopping cart is not emptied by this.

Q:

A:

• When you have found all the books you want to buy, click on the shopping cart symbol on the top of the screen.
• Review titles and quantities. Delete the ones you do not want, then click the button "Proceed to checkout".
• Read the "Amazon.com Safe Shopping Guarantee", then proceed to the secure server to complete the transactions.

Q:

What is the difference between your US and European site, and which one should I use?

A:

For the most part, the same books are available on both sites. This is true for almost 100% of the books we recommend and link to directly. However, shipping is faster and costs less if you choose the site closest to you. So if you are in Europe, use the European site. For the rest of the world, we recommend the US site. Make sure you use only one of them at a time.

Q:

A:

Easy. Just type in the message to the recipient during the final stage of the ordering process, and select gift wrapping!

Q:

A:

Our return policy is simple. Within 30 days of receipt of your order, you may return

• any book in its original condition
• any unopened CD

for a full refund.

Q:

A:

Completely safe! To confirm this, read the guarantee during the ordering process, and also the link "Why this is safe".

Q:

A:

Several. Title and keyword matching is the beginning. Then we look at the sales figures, publication year, publishers description, critique's, and readers' reviews. Avid readers of all boating related material, we have also read many of the books ourselves. While personal taste is not important, good jugdement is.

Q:

A:

All books offered in our online bookshop are from the 3 million titles supplied by Amazon.com. We select, categorize and present the best boating related books from their huge catalog. They handle all sales, shipping etc. So while you are ordering from our catalog, the order goes directly to Amazon.com and is dealt with in exactly the same manner as any other orders (in fact, a large portion of their business comes as referred orders in this way). So while ordering through our catalog, you are actually dealing with the world's leading company in online business on the Internet.

Q:

A:

Wrong. Through the search form on the bottom of each page, you have access to all their 3 million titles. This includes all kinds of books, as well as music and video's. So if you are in the cruising category, but don't find the kind of book you are looking for, simply enter "cruising" or another appropriate keyword into the search form, and you will be searching their full catalog. However, this is exactly what we have done to provide you with our selection of books - only we have sifted away a lot of books that are not relevant, out of print, outdated, never bought by anyone, or simply lousy according to the reviews it has received...

Q:

A:

Wrong. You still get exactly the same prices - usually 10-40% off the cover prices! - when ordering through us. While giving us complete freedom in choosing subject and titles, Amazon.com pay us for our knowledge of boating, our recommendations, and the work involved. You don't.

Q:

A:

For great boating books, choose your category from the menu on the left. No menu? Go here.

The TeknoSurf AdWave

ã The Boating Bookshop, 1998
A Saltyseas.com Web site